Patient Advice and Liaison Service (PALS)
The PALS service is accessible to patients, their carers, friends and family. The PALS service treats every enquiry with the same level of importance and the same level of confidentiality.
The service is open from 8.30am to 4.30pm Monday to Friday
Mid Yorkshire Hospitals NHS Trust also have a PALS office situated at Pinderfields Hospital Level C
The Office is available by telephone 8.30am to 5.00pm Monday to Friday and to callers in person between 10.00am and 4.00pm
There is also an NHS England customer contact centre. They will be dealing with calls from patients and the public about issues relating to primary care, for example calls about GP practices or registering with a dentist. For more information, you can: